No more manually shuffling emails. Mailbot immediately recognizes whether it's a complaint, invoice, or product inquiry and assigns the email to the right colleague.
Don't waste time writing the same sentences over and over again. Mailbot will prepare a draft of the reply. The operator just clicks "Send" or makes minor edits.
Routine questions like "When will my package arrive?" or "Send me an invoice" will be solved completely by Mailbot without you having to lift a finger.
Zlepšete efektivitu vaší zákaznické podpory díky rychlému a automatizovanému zpracování e-mailů.
A classic autoresponder sends pre-written templates. An AI mailbot reads the email, understands the customer's intent, connects to your system and replies individually based on real data about the specific order or customer.
4camping, the largest Czech outdoor e-shop, automated 68.2% of all email communication and saved nearly 2,000 hours of agent work in six months.
The mailbot labels them, adds context and assigns them to the right agent. Nothing falls through the cracks and the agent sees everything they need straight away.
Shoptet, Shopify and custom systems via API.
Yes. Skip Pay, a BNPL fintech service, deployed an AI assistant including a mailbot and achieved 88% automatic query resolution. Onboarding was completed within one month.